Using CMA Desktop

For best results please use a webcam and headset with a mic.
DOE users need to be using a computer configured with a static IP address. Non-DOE users need to be using a computer configured automatically with DHCP. If you are unsure please see your network administrator.

On a PC

  1. Obtain a username and password by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  2. For DOE users: using Internet Explorer browse to the Hawaii DOE Polycom CMA website given to you by a Videoconference tech
  3. Login using the Username and Password

    4.  

  4. Select Downloads in the top right corner

    5. cms-downloads

  5. Select Download to download the Polycom CMA Desktop

    6. cma-download2

  6. For non-DOE users: using an internet browser go to: http://support.polycom.com/PolycomService/support/us/support/video/cma/cma_desktop.html. Download version Mac OSX v5.0.0 

    7. CMA-Polycom-website

  7. Right-click on the link titled: Polycom CMA Desktop System
  8. Save the file to an easy-to-remember location (eg. desktop or C:/)
  9. Find the file named CMADesktop.exe and open it
  10. Click through the installation promps & Accept the agreement
  11. At the promt to enter in a server address enter in the address given to you by the Videoconference technician

  12. Click through the next prompts
  13. Launch the CMA Desktop

    14. cma-login

  14. Login using the same login and username as in step 3. Non-DOE users use "local\" before typing in your username.
  15. The CMA Desktop should connect to the server and launch your audio and video

    16. cma-desktop

  16. For DOE sites enter a VC video call number in the lower field and select Call. For non-DOE sites email a VC technician on the dialing number
  17. A second window will open with the video of the site(s) that you called

    18. cma-desktop07

  18. When you are done with your VC select the red hang up button to end your session